People, Roles & Team Language

Owns product direction and outcomes

A role that connects user needs, business goals and technical possibilities to guide product decisions.

Maintains value and backlog priorities

A Scrum role accountable for maximising product value and communicating ordering decisions to the team.

Improves how work moves through a team

A role that helps a multidisciplinary team plan, remove obstacles, manage dependencies and continuously improve delivery.

Leads engineers and engineering delivery

A people-leadership role balancing team health, capability, performance and delivery responsibility.

Provides technical direction for a team

A role that guides design choices, quality and engineering alignment while often remaining hands-on.

A senior individual-contributor engineer

An experienced engineer who influences architecture and execution across teams without necessarily managing people.

Designs solutions for specific needs

A role that translates requirements into an implementable combination of systems, integrations and constraints.

Aligns technology across an organisation

A role that shapes organisation-wide technology principles, capabilities and transition plans.

An engineer focused on reliable services

A role that uses software engineering, automation and operational practice to meet reliability objectives.

An engineer building internal platforms

A role that creates reusable infrastructure and self-service tooling for delivery teams.

An engineer building data systems

A role that designs and operates pipelines, storage and processing used for trustworthy data products.

An engineer productionising machine learning

A role that builds, deploys and monitors systems that train or serve machine-learning models.

An engineer reducing technology risk

A role that designs controls, tests systems and helps teams prevent, detect and respond to security threats.

Quality Assurance Engineer

A role that develops quality strategy, test automation and evidence about product risk.

Studies users and their needs

A role that plans research, gathers evidence and helps teams understand the people affected by a service.

Designs clear content around user needs

A role that shapes language, structure and journeys so people can understand and complete tasks.

Connects developers with a product or platform

A role that combines education, community feedback, examples and technical communication for developer audiences.

Chief Technology Officer

An executive role accountable for technology direction, capability and its alignment with the organisation's goals.