Knowledge system · Established

Knowledge Base

An organised collection of reusable information

What does Knowledge Base mean?

A maintained repository of guidance, answers, procedures and troubleshooting material for staff or customers.

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Microsoft TeamsA commercial workspace for chat, meetings, calls, files and app-based collaboration.
Zoom WorkplaceA commercial suite combining video meetings, chat, calls and other workplace collaboration tools.
NotionA commercial workspace combining documents, wikis, projects, databases and AI-assisted collaboration.
SlackA commercial channel-based messaging and collaboration product with calls, files, apps and workflow integrations.
Asynchronous WorkWork communicated through durable messages, documents or recordings that people can handle at different times.
Synchronous WorkWork performed in live meetings, calls, chats or shared sessions where participants interact immediately.
Video ConferenceA real-time remote session where participants communicate through cameras, microphones, screen sharing and chat.
Instant MessagingA communication mode for direct or group messages, often with presence, threads, reactions and file sharing.